What is a Privacy Notice/Policy?
A Privacy Policy explains how we collect, use, and share your personal information when
you use GRPC, collaborate with us, or visit our website. We are registered with the ICO. If
you have any questions about this privacy policy, please feel free to contact us at
office@grpconnections.co.uk.
Who are we?
We, GRP CONNECTIONS LTD (‘GRPC/us’), registration number 12987554, are located at
Studio 5, Halliday’s Mill C/O Nikki Assists Ltd, London Road, Chalford, Stroud, United Kingdom,
GL6 8NR and we have made this Privacy Notice to explain how and why we process your
personal data when you use our website. We are registered with the ICO.
If you have any questions about this Privacy Notice, you can contact us via email at
office@grpconnections.co.uk..
We are a Data Controller when we deal with the personal data of our website users. We also
work with professional partners who are Data Controllers themselves. This means that we
take responsibility and great care for the personal data we handle about you.
Our website is not meant for, and we do not knowingly collect data about children.
What are your rights?
You have various rights that you can use (at no cost to you). In some situations, we may charge
a reasonable fee if your requests are unreasonable or excessive.
You have the right:
- Right of access: You can ask for a copy of the personal data that we have about you as
well as the reasons and methods for how we use your data. This is often called a ‘Data
Subject Access Request’.
- Right to rectification: You can ask us to update or complete any personal data we have
about you that is incorrect or incomplete.
- Right to be forgotten/erasure: You have a right, under some circumstances, to ask us to
delete any personal data we have about you. Please note that there may be situations
where we have to keep your personal data after a request for erasure where we have a
legal basis for doing so.
- Right of restriction: You can ask us to stop processing your personal data where you have
challenged our use of it, and we have no legal basis to continue processing your personal
data.
- Right to data portability: In some circumstances, you can ask us to transfer the data we
have about you to another. This would be sent in a standard, widely used, electronic
format.
- Right to object: You can object to us using your personal data for specific purposes, for
example, direct marketing.
- Automated decision making: You have a right to avoid automated decision making and
profiling in some circumstances.
For more details about these rights and when you can request them, please visit the
Information Commissioners Guide to Data Subject Rights.
If you want to exercise any of these rights, please contact us at office@grpconnections.co.uk.
We will reply to you within one month. If your request is complex and we need more time,
we will contact you and let you know within the first month.
How can you contact us with questions or issues?
We always welcome your questions about privacy. Please email us at
office@grpconnections.co.uk. If you have an issue, please reach out to us so that we can
address any concerns. You also have a right to file a complaint with the Information
Commissioners Office if you think your personal data has been handled in a way that does not
follow Data Protection Legislation. You can phone the ICO helpline on 0303 123 1113 or visit
their website here.
More details about our organisation and this privacy notice.
If GRPC sells or transfers its assets to another party, your personal data could be part of the
transferred assets. If your personal data is transferred, it will still be subject to this Privacy
Notice. Your personal data will be handed over to a successor in the case of a liquidation or
administration. We will let you know beforehand if there are any changes.
Social Media
We use Facebook, X, Instagram, and LinkedIn. We sometimes use paid advertising on these
platforms, but we will only use custom audiences with your consent. You can find a link to
this privacy notice on our Facebook page in the ‘About’ section.
We keep this Privacy Notice under regular review. The most recent update was done on 30
January 2024.
How do we use your personal data?
We need to use some of your personal data to deliver our service to you, but we only collect
what is necessary. We have explained below the different ways that we use your personal
data. Please choose the section that matches your relationship with our organisation to learn
more.
Cookies
Our website uses cookies that gather different kinds of personal data. This will include
information about your visits to our website; pages viewed, downloads, navigation, and exit;
IP address; location; browser type and version; operating system; source of referral; duration
of your visit.
Some of these cookies are essential to make sure that the website functions properly, and
other cookies need your consent. You can learn more about our cookies and how you can
control your consent in our cookie policy here.
Third Party websites
We have links on our website to other websites that are not under our control. We don’t
endorse or guarantee the actions, policies or content of those websites and advise that you
look at their privacy policies to decide if you want to keep browsing.
You might have contacted us through the contact page on our website. We will collect your
name and contact information because it’s in our legitimate interest to do that so we can
communicate with you and respond to your enquiry.
How long do we store your personal data?
We will use your data according to our Cookie Policy and your selections when you visit our
website if you have agreed to non-essential cookies. You can change your preference on our
Cookies Consent Management Platform.
Who do we share your personal data with?
We share your personal data with various organisations so that we can run our business and
to fulfil our legal obligations. We only share your personal data where necessary or required
by law.
Your personal data is shared with different organisations for us to operate our business and
to comply with our legal duties. We only share your personal data when it is essential or
Depending on your relationship with GRPC, some of your personal data will be accessible to
different organisations that we work with. These include accountants, software systems such
as customer relationship management solutions, authentication, and subscription platforms.
On our website, you can also find a network of professionals that we partner with, who you
might want to contact. We don’t share your personal data with them, and if you decide to go
to their websites, their terms and privacy information will apply to you.
We make sure that our systems are secure, and we will only disclose your data to
organisations who have proper protection measures in place such as Standard Contractual
Clauses. We have Data Processing Agreements with our Data Processors and never trade
personal data to third parties.